Terms of Service
1. Acceptance
By installing or using MeloMove, you accept these Terms of Service. If you do not accept them, do not use MeloMove.
2. Pricing and subscription
MeloMove 2.0 is free to install. Free tier includes 20 trial sessions of AI-driven music curation. MeloMove Pro Monthly removes the cap: $2.99/month, 7-day free trial, family-shareable via Apple Family Sharing. MeloMove Pro pays for one thing — unlimited AI-driven curation. Apple Music is a separate Apple subscription required for playback; Apple bills it independently. Apple Music for the catalogue; MeloMove Pro for the AI that picks what fits. Subscription terms: • Payment is charged to your Apple ID at the end of the 7-day free trial unless cancelled at least 24h before the trial ends. • Auto-renews monthly at the then-current price unless cancelled at least 24h before the end of the current billing period. • Manage or cancel any time in iOS Settings → Apple ID → Subscriptions. • "Restore Purchases" is available in MeloMove → Settings. • Refunds are handled by Apple under the App Store Terms of Sale. • Local pricing may differ; the current price is shown before purchase.
3. License
SYMBOT LTD grants you a limited, non-exclusive, non-transferable, revocable license to use MeloMove for personal, non-commercial purposes. You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works from MeloMove except as expressly permitted by applicable law.
4. NOT MEDICAL ADVICE
MeloMove is not a medical device. It does not diagnose, treat, cure, or prevent any disease. The recommendations it surfaces — including next-best-move suggestions, mood readings, sit/stand reminders, and any AI-generated content — are general informational guidance only and are not a substitute for professional medical advice. Consult your physician before starting any exercise routine, especially if you have a heart condition, joint problem, recent surgery, are pregnant, are taking medications, or have any medical condition affecting physical activity. Stop immediately and seek medical attention if you experience chest pain, severe shortness of breath, dizziness, nausea, or unusual discomfort.
5. Assumption of risk for physical activity
Physical activity carries inherent risks including but not limited to muscle strains, joint injuries, falls, cardiovascular events, and in extreme cases death. By using MeloMove and acting on its recommendations, you voluntarily assume all such risks and waive any claim against SYMBOT LTD arising from injury or damage during exercise. You are solely responsible for assessing whether a recommended activity is safe and appropriate for you.
6. AI-generated content
The AI Coach is bring-your-own-key. Recommendations are generated by a third-party LLM provider you pick (OpenAI, Anthropic, Google Gemini, Qwen, OpenRouter) or by Apple Intelligence on supported hardware. Output may contain errors, inaccuracies, or suggestions inappropriate for your condition. SYMBOT LTD makes no warranty as to accuracy, safety, or suitability. You are responsible for evaluating each recommendation before acting on it.
7. Third-party LLM provider
Requests go directly from your device to the provider you pick. You maintain a separate contractual relationship with that provider — their API terms, rate limits, billing, and privacy policy. SYMBOT LTD does not control the provider, does not proxy your requests, and is not responsible for the provider’s availability, costs, errors, policy changes, or output.
8. Your API key and credentials
API keys you supply are stored encrypted in the iOS Keychain on your device. SYMBOT LTD cannot access them. You are responsible for the security of your keys, for any costs incurred through their use, and for compliance with the LLM provider’s usage policies. SYMBOT LTD is not liable for unauthorized access to or misuse of your keys.
9. iCloud sync
Movement history syncs across your devices via Apple’s CloudKit private database. SYMBOT LTD does not have access to your iCloud data and is not responsible for iCloud availability, retention, deletion latency, or the integrity of synced records. iCloud terms are governed by Apple’s iCloud Terms and Conditions.
10. Camera (opt-in), motion, location, notifications
MeloMove requests permission to use motion (CoreMotion, for the motion ring), location (for WeatherKit), microphone + speech recognition (only when you tap MIC to ask by voice), notifications (for the long-sit nudge), and — only if you opt in via the DESK WATCH · ON / OFF toggle on the dial or Settings → Privacy → Desk Watch — the front camera. The camera is OFF by default; the iOS permission prompt only fires when you flip the Desk Watch toggle ON. Frames are processed on-device and are never recorded, uploaded, or transmitted. All permissions are managed by iOS and may be revoked at any time in iOS Settings. The app continues to function with reduced capability when any are denied.
11. User responsibilities
You represent and warrant that: (a) you are at least 13 years old; (b) you have consulted appropriate healthcare professionals before starting any new physical activity; (c) the profile information you supply is reasonably accurate; (d) you are physically capable of performing the activities recommended; (e) you will use proper form and exercise in a safe environment; (f) you are responsible for your own LLM API keys, costs, and compliance; (g) you will not use MeloMove for any unlawful purpose.
12. AS IS — no warranties
MELOMOVE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. SYMBOT LTD DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, RELIABILITY, ACCURACY, SAFETY, AND ERROR-FREE OPERATION. SYMBOT LTD DOES NOT WARRANT THAT MELOMOVE WILL MEET YOUR REQUIREMENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP WILL BE UNINTERRUPTED.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYMBOT LTD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING BUT NOT LIMITED TO INJURIES, MEDICAL EXPENSES, PROPERTY DAMAGE, LOST PROFITS, DATA LOSS, DEVICE DAMAGE, LLM API COSTS, OR DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE MELOMOVE. NOTHING IN THESE TERMS LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY LIABILITY WHICH CANNOT LAWFULLY BE LIMITED.
14. Indemnification
You agree to indemnify and hold harmless SYMBOT LTD from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of MeloMove, your violation of these Terms, your violation of third-party rights, your physical activity, or your use of any LLM provider.
15. Service modifications and termination
SYMBOT LTD may modify, suspend, or discontinue MeloMove (in whole or in part) at any time without prior notice. SYMBOT LTD may terminate your license for material breach of these Terms. Upon termination, your license ends and you must stop using MeloMove.
16. Intellectual property
MeloMove (including code, design, graphics, copy, and trademarks) is owned by SYMBOT LTD and its licensors and protected by copyright, trademark, and other intellectual property laws. You acquire no ownership rights through use. Unauthorized copying, modification, distribution, or commercial use is prohibited.
17. Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles. The courts of England and Wales have exclusive jurisdiction over any dispute arising from these Terms. Nothing in this section affects the consumer-protection rights you have under the law of your country of residence that cannot be waived by agreement.
18. Severability
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
19. Entire agreement
These Terms, together with the Privacy Policy and any in-app permissions you grant, constitute the entire agreement between you and SYMBOT LTD regarding MeloMove and supersede prior agreements.
20. Changes
SYMBOT LTD may revise these Terms. The effective date below tracks the most recent revision. Continued use after a published change constitutes acceptance of the revised Terms.
21. Contact
support@sym.bot for questions or notices regarding these Terms.